E-Book: The 411 on Help Desk Problems

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The 411: Help Desk Problems

Learn more about the positive financial impacts that can be realized from operating an efficient help desk.


When it comes to issues that are more complicated than simply resetting a password, all too often it seems like the help desk individual doesn’t know that much more than the end user. One thing that is apparent on the list of help desk obstacles is they are not people problems per say, but more so technical problems. Is your help desk actually helping?

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