Managed Services

Our managed IT solutions keep your business growing and operating efficiently.

You have a business to run — let Vision96 worry about your IT network. Vision96 provides a range of Managed IT Services in Chicago to businesses located across the U.S., providing companies with all the benefits of having their own IT department.

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What Do Our Managed IT Services Include?

Help Desk Services

Our unique approach allows us to understand your people and network environment so we can provide the best possible service for your IT budget. At Vision96, our flat-rate service plan will deliver your company enterprise-level IT support and solutions including proactive monitoring, advanced security and on-demand support specially designed for the professional industry.

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Backup & Disaster Recovery

Vision96 performs secure and full-coverage backups to ensure business continuity in the event of a disaster or breach. All client records, correspondence, tax information, employee details and other sensitive data should be protected by a solid backup & disaster recovery program to ensure that they are kept safe from hardware failures, natural disasters, and cyberattacks.

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Remote Monitoring & Support

We know how frustrating it can be when a computer, a printer or your network goes down. Proactively prevent network and workstation IT issues with Vision96’s remote monitoring solution — we help alleviate the frustration so you can focus on your business. We offer scalable network support for small and mid-sized businesses.

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Infrastructure Management

Your business becomes more dependent on technology every day and ensuring your network is operating at full capacity can be a full-time endeavor. By partnering with Vision96 for your Managed IT Services, you receive proactive, expert attention to your systems with ongoing monthly IT support and service for all your technology needs.

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Looking for a Company That Just Makes Everything Work?

Look no further — Vision96 has you covered. Contact Us Today!

Managed IT Services Insights

The 411: Help Desk Problems

Learn more about the positive financial impacts that can be realized from operating an efficient help desk.

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Managed IT Services FAQs

Will this replace my in-house IT person?
We can provide full support for clients that lack internal IT teams, however, our internal IT services also offer crucial support without replacing your in-house IT staff.
When I call in, is there a technician that answers or a secretary?
A technician will take your employees calls for support. Once you're an established client, you can contact your account manager whenever you need anything.
I'm used to working with my IT person, will I have my own person assigned?
We can provide full support for clients that lack internal IT teams, however, our internal IT services also offer crucial support without replacing your in-house IT staff.
Do you have a NOC? (network operations center)?
Yes, we have a fully staffed NOC at our office in Rosemont, IL, which provides full maintenance services and support – including business continuity, backup and disaster recovery, desktop support, remote and on-site support, proactive network monitoring and more. Visit our NOC page for additional information.
Do you outsource your support overseas?
No, we do not. All of our IT support and managed services are provided out of our NOC in the United States.

Why Choose Vision96?

With Vision96, you’ll receive industry-leading streamlined managed IT services that will improve your daily law firm operations. Leverage our managed IT services that consist of managed security, around-the-clock monitoring, application integration, proactive help desk services, and business continuity and disaster planning. If you choose to partner with us, you can expect:

Flat Rate IT Budget

Less Downtime

Fewer Daily IT Problems

IT Security

A Comprehensive Guide to Managed Services

Uncover everything a consumer needs to know about managed services, including the different types of solutions that are out there. Read More

Questions? Our Managed IT Services Experts are here to help!