Help Desk Services

IT help desk support that answers when you need them.

Vision96 can deliver IT support for any help-desk scenario. We proactively monitor your user environment preventing and resolving issues as they occur by acting as your company’s IT help desk.

With our managed IT services you get on-demand access to U.S.-based IT experts providing IT support for on-premise and cloud-based systems. We make getting help easy — all of our technicians are just a click, call or email away and will perform system administration tasks and resolve your issues.

Our IT support and cybersecurity services are specifically designed to meet the needs and budgets of all business sizes.

help-desk-services

Our IT Support Services Include:

  • IT Systems Monitoring
  • Help Desk Support
  • System Maintenance
  • Antivirus & Anti-Malware Software
  • Backup & Disaster Recovery
  • Procurement Services for Hardware & Software
  • Client Ticket Support System
  • Desktop & Server Support
  • Mobile Device Support
  • System Monitoring
  • Vendor Management
  • IT Asset Management

The 411: Help Desk Problems

Find out how an efficient help desk strategy can impact the bottom line — download our e-book to see where you land.

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Help Desk Services to Help Your Business Grow

24/7 Help Desk Support

Get instant support for any of your IT needs with just the click of your mouse, an email or phone call — our technicians are ready to resolve your issues.

Remote & Onsite Management & Support

With constant oversight to ensure your IT systems are secure and running optimally, our Network Operations Center (NOC) is staffed by trained network technicians with immediate access to your technology systems.

Predictable Monthly Fee

Our IT support helps you to plan better for, and pro-actively support, your organization on a fixed monthly budget.

Network Security, Monitoring & Care

Our Network Operations Center proactively monitors and manages your systems to ensure high availability. Our 24/7 remote monitoring detects, troubleshoots and resolves problems to help keep your business infrastructure healthy.

Managed Services Insights

Learn More About Our Additional Managed IT Services

Managed IT Services

Our IT solutions keep your business growing and operating efficiently — discover peace of mind with Vision96.

Cybersecurity

Experience continuous threat protection with our managed network security — save money while increasing efficiency.

Network Solutions

Our traditional voice services, equipment, VoIP and managed IT services keep your business operating efficiently.

IT Consulting

Drive your business goals with every IT decision. IT exists to support the business. We exist to support you.

Vision96 Offers Help Desk Services That Help Your Business Grow.

We offer plans for every budget, local support and much more! Let's Talk